TY  - BOOK
AU  - Albanese, Robert
TI  - Managing: Toward accountability for performance
SN  - 0-256-02505-3
U1  - 332.673 
PY  - 1981///
CY  - United States of America
PB  - Irwin
KW  - MANAGING
KW  - TOWARD ACCOUNTABILITY
N1  - 1. General management. 2. Organizations: a micro view. 3. Organizations: a macro view. 4. Managing: recap and cases; Administración de Empresas
N2  - The term supply chain management is used to represent a variety of different meanings, some related to management processes, others to structural organization of businesses. This paper identifies and discusses various definitions of supply chain management, summarizes the associated bodies of knowledge and connects them using a systems approach. Systems levels of supply chain management are identified as the internal supply chain, the dyadic relationship, the external supply chain and the inter-business network.Empirical research on behavioural aspects of relationships, chains and networks in the European automotive aftermarket is discussed, identifying gaps in perceptions of requirements and performance held by customers and suppliers in the areas of quality, delivery, service, range and price. A combination of qualitative and quantitative analysis demonstrates substantial differences between approaches to supply chain management, though performance in relationships, chains and networks in the territories examined does not differ significantly
ER  -